US Privacy Associates and its partners has no tolerance for the sending of spam and unsolicited mail, spam is defined for this purpose as sending an unsolicited message to any persons, entities, newsgroups, forums, e-mail lists or other groups or lists unless prior authorization has been obtained from the e-mail recipient which explicitly permits sending e-mail communication to them, or unless a business or personal relationship has already been established with the e-mail recipient. IF YOU ARE SPAMMED BY SOMEONE WHO IS SELLING OR DESCRIBING US PRIVACY ASSOCIATES PRODUCTS OR BUSINESS OPPORTUNITY, PLEASE CONTACT US PROMPTLY SO THAT WE MAY TAKE APPROPRIATE ACTION. If you’ve received unsolicited mail from one of our users, please notify us immediately at abuse@entrustamerica.com. Every complaint is investigated, and you will receive a response from our abuse team detailing the action we are taking to deal with the issue. If you suspect an agent of abusing our service (or have any questions regarding our policies), please do not hesitate to contact us at abuse@entrustamerica.com. As noted above, all complaints are investigated, and you will receive a response detailing the action we are taking to deal with the issue.